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Integrated Client Journey System for The Clean Divorce

Ouvert Ouvert le septembre 15, 2025
Contact principal
The Clean Divorce
The Clean Divorce
Ottawa, Ontario, Canada
Suzanne Winlove-Smith
Suzanne Winlove-Smith
Ceo, Founder
(106)
7
Portails
(1)
Voir tout
Projet
120 heures par apprenant.e.s
Apprenant.e.s
N'importe où
Niveau Intermédiaire

Portée du projet

Catégories
Technologie de l'information Product management Lancement d'un produit ou d'un service Conception de l'expérience utilisateur
Compétences
user experience (ux) design user experience (ux) systems integration workflow management
Détails

Company Mission: The Clean Divorce aims to support individuals and families through compassionate, practical, and accessible divorce guidance, focusing on vulnerable populations. By leveraging AI and providing trauma-informed tools, the organization seeks to improve early conflict resolution.


Design Challenge: Without integration, clients face a fragmented journey that risks drop-off, lost revenue, and client dissatisfaction. A thoughtful UI/UX design will make the experience intuitive and engaging, helping families move from crisis to clarity while enabling The Clean Divorce to scale sustainably.


Target Audience: 

- Primary: Individuals and families navigating divorce, particularly seeking affordable support.

- Secondary: Family law professionals, mediators, and therapists.


Outcomes:

- Improve user engagement and reduce drop-off rates.

- Increase accessibility with intuitive and trauma-informed design.

- Drive revenue growth through unified system offerings.

- Strengthen client outcomes by providing clear paths for emotional healing and informed decision-making.


Livrables

Key Deliverables:

1. Research & Discovery (generative/evaluative research)

2. User Experience Mapping (user flows and diagrams)

3. System Integration Strategy

4. Prototyping / Concept Development (iterative wireframes to high-fidelity mockups)

5. Testing & Validation (usability testing)

6. Documentation and Presentation (final presentations and one-pager)


Timeline: 

- Week 1: Research & Discovery

- Week 2: System Integration Strategy and User Experience Mapping

- Week 3: Prototyping / Concept Development

- Week 4: Testing & Validation, Final Documentation, and Presentation


Required Skills:

- Business and market research

- Financial and business modeling

- Marketing and growth strategy

- Basic technology awareness (Wix, prototyping tools)

- Trauma-informed & inclusive design approach


Supporting Resources:

- Google Drive materials

- Divorce Journal (available on Amazon and Framer)

- Freedom Roadmap built on the Wix platform

- Assessment tool integrated on the website

Mentorat
Expertise et connaissances du domaine

Fournir des connaissances spécialisées et approfondies et l'industrie générale des idées pour une compréhension globale.

Compétences Connaissances et expertise

Partager des connaissances sur des compétences techniques spécifiques, des techniques, méthodologies requises pour le projet.

Assistance pratique

Implication directe dans les tâches du projet, en offrant des conseils et démonstration de techniques.

Outils et/ou ressources

Donner accès aux outils, logiciels et ressources nécessaires pour la réalisation du projet.

Réunions régulières

Enregistrements programmés pour discuter des progrès, relever les défis et fournir des commentaires.

Causes prises en charge

Les défis mondiaux auxquels ce projet s'attaque, en accord avec les objectifs de développement durable (ODD) des Nations unies. En savoir plus sur les 17 ODD ici.

Good health and well-being

À propos de l'entreprise

Entreprise
https://www.thecleandivorce.com
Ottawa, Ontario, Canada
2 - 10 employé.es
Business services
Représentation
Axé sur la communauté Petite entreprise Entreprise sociale Propriété des femmes

The cost of divorce and family breakdown are well documented. The Divorce Act was recently changed to reflect the insurmountable costs to social services, families & communities. T.C.D.aims to meet a pressing need and foster better social, emotional, and economic outcomes for our kids, parents and communities. Traditional divorce is like raging against the storm - time, energy and money - misdirected against an inevitable negative outcome that is impacts everyone. Parental alienation is rising along with mental illness and studies indicate that teenage suicide is directly linked to family breakdown. The divorce process is inherently destabilizing - people feel overwhelmed, hopeless, and "divorce crazy." a term often used in amongst Family lawyers . Rates of domestic violence rise over 80% during relationship breakdown. T.C.D. is an integrated system that focuses on prevention in a simple way empowering and supporting families during these critical times.
https://www.youtube.com/watch?v=0DPbrxfaCis